How not to act when you buy things from me, lesson 1April 16th, 2008
If I tell you that “I’m sorry I can’t wrap that as a present for you, I’m all out of paper today!” How do you answer? I’ll hurt the ones who say “Ridiculous! Now what am I going to do? It’s going to be a present!”
Despite her snotty tone towards me, I kindly suggested that she buy a roll of present paper (We sell that! And CHEAP!), but her answer was
“Hrmph. I don’t need that much! Why would I need so much?!”
I come with a blue-eyed suggestion that there’s always the chance that she’s going to need it later…(at least for christmas!) (Notice that I say that with a smile and a cheery retail-voice)
“HAH! I never wrap my own presents. I get the people that works in stores to do that!”
“o…k. I’m sorry, but I can’t help you. More paper isn’t going to magically appear back here!” (Still said in a sickening nice voice and with a smile.)
This was, of course one of the first customers today. It helped that one of our regulars was next in line and looking ugly at bratty lady the whole time.
Wow, I needed to rant a bit.